The Cloud Transition and Operational Responsibility
Public safety vendors are adopting cloud-based platforms to improve scalability, resilience, and operational efficiency — and public safety agencies are increasingly being pressured to move. We exist to help ensure you’re ready.
Cloud environments can deliver
- Reduced infrastructure burden
- Improved redundancy models
- Faster innovation cycles
- Increased geographic resilience
Cloud adoption also introduces
- New models of shared responsibility
- Monitoring expectations that may shift between parties
- Recovery objectives that should be validated and understood
- Architecture and connectivity assumptions that must be made explicit
Advancing a Higher Operational Standard
Public Safety Cloud Standards advocates for measurable, transparent criteria that agencies and vendors can align around.
We focus first on Computer-Aided Dispatch (CAD) and other mission-critical public safety systems, while maintaining cross-platform insight across the ecosystem.
Our framework evaluates indicators of operational maturity, including:
Uptime transparency
Clear definitions, consistent measurement, and shared visibility into performance.
SLA structure and clarity
Availability language that is understandable, actionable, and aligned to mission needs.
RPO/RTO validation
Recovery objectives supported by documented testing practices and measurable outcomes.
Disaster recovery discipline
Planned exercises, outcomes reporting, and continuous improvement over time.
Monitoring maturity
Detection, alerting, and incident response practices that support 24/7 operations.
Network resilience
Connectivity assumptions made explicit, reviewed, and validated where possible.
Shared responsibility mapping
Clear delineation of roles across vendor and agency operational responsibilities.
Architecture clarity
Documented design patterns and transparent operational constraints.
Built by Operational Experience
Founded by a former Director of Cloud Operations at a large-scale public safety technology company, Public Safety Cloud Standards was shaped by firsthand experience in:
- Designing lift-and-shift cloud strategies
- Building disaster recovery ecosystems
- Architecting networking and security frameworks
- Managing production cloud environments
- Supporting agencies during complex migrations
Years of operational engagement made one reality clear: agencies and vendors both benefit from clearer expectations, stronger measurement, and shared accountability.
Public Safety Cloud Standards exists to help create that clarity.
Read About Us →What We Provide
1️⃣ Agency Cloud Readiness Assessment
Helping agencies understand how responsibility shifts in cloud environments — and how to manage it effectively.
2️⃣ Vendor Cloud Accountability Evaluation
Providing structured criteria to evaluate cloud architecture maturity and operational transparency.
3️⃣ Public Safety Cloud Standards Framework
Objective benchmarks that allow side-by-side vendor comparison.
4️⃣ SLA Transparency Model
Encouraging clear uptime definitions and defined accountability processes.
Availability Claims Should Be Transparent and Verifiable
Public Safety Cloud Standards advocates for:
- Clearly defined uptime measurement methodologies
- Shared or agency-visible monitoring transparency
- Defined SLA credit processes
- Documented RPO/RTO validation testing
- Transparent failover exercises
- Explicit shared responsibility documentation
Public safety systems operate without pause. Standards supporting them should reflect that reality.
View Standards Examples →Closing Statement
Public Safety Cloud Standards exists to bring clarity where there is ambiguity, measurement where there are assumptions, and shared accountability where responsibility shifts.
Cloud transformation is inevitable. Operational maturity must evolve alongside it.
Are You Ready for the Cloud — Or Ready to Operate It?
Start with an evidence-based assessment. Align expectations early. Strengthen readiness and resilience through measurable standards.