Why We Exist
Public safety agencies are being pushed toward cloud-hosted systems. Vendors are building cloud platforms quickly — but vendor incentives and timelines naturally focus on the vendor.
Agencies need someone focused on agency outcomes: continuity of 911 operations, true resilience, recoverability under stress, and clear accountability when things break.
We exist to help agencies transition to the cloud safely — and to raise expectations for how mission-critical cloud operations are measured and proven.
Security Frameworks Are Necessary — But Not Sufficient
CJIS, NIST, and SOC 2 primarily emphasize security controls (and some operational processes). Security is critical — but these frameworks do not exist to guarantee the day-to-day reliability that public safety operations require.
Agencies also need reliability-forward standards: clear uptime measurement, validated recovery objectives (RPO/RTO), disciplined disaster recovery testing, and transparent incident communications.
Public Safety Cloud Standards is built to fill that gap — to protect agencies through standards that are measurable, evidence-based, and aligned to 24/7 mission needs.
The Cloud Transition and Operational Responsibility
Public safety vendors are adopting cloud-based platforms to improve scalability, resilience, and operational efficiency — and public safety agencies are increasingly being pressured to move. We exist to help ensure you, and they are ready.
Cloud environments can deliver
- Reduced infrastructure burden
- Improved redundancy models
- Faster innovation cycles
- Increased geographic resilience
Cloud adoption also introduces
- New models of shared responsibility
- Monitoring expectations that may shift between parties
- Recovery objectives that should be validated and understood
- Architecture and connectivity assumptions that must be made explicit
Built by Operational Experience
Founded by a former Director of Cloud Operations at a large-scale public safety technology company, Public Safety Cloud Standards was shaped by firsthand experience in:
- Designing lift-and-shift cloud strategies
- Building disaster recovery ecosystems
- Architecting networking and security frameworks
- Managing production cloud environments
- Supporting agencies during complex migrations
Years of operational engagement made one reality clear: agencies and vendors both benefit from clearer expectations, stronger measurement, and shared accountability.
Public Safety Cloud Standards exists to help create that clarity.
Availability Claims Should Be Transparent and Verifiable
Public Safety Cloud Standards advocates for:
- Clearly defined uptime measurement methodologies
- Shared or agency-visible monitoring transparency
- Defined SLA credit processes
- Documented RPO/RTO validation testing
- Transparent failover exercises
- Explicit shared responsibility documentation
Public safety systems operate without pause. Standards supporting them should reflect that reality.
View Standards Examples →What We Advocate For
Reliability that can be proven
Not “high availability” as a marketing phrase — availability as measurement, testing, and outcomes.
Recovery you can trust
RPO/RTO objectives backed by real validation, not best-effort language.
Shared responsibility that’s explicit
Agencies deserve clarity on what they must own to remain resilient (connectivity, identity, workflows, etc.).
Transparency during incidents
Defined communications expectations so agencies aren’t blind during outages or degradations.
Where We’re Headed
We’re building a standards framework and evaluation process that agencies can use to compare vendors, strengthen RFP language, and demand evidence before going live.
Over time, this evolves into a certification program — but we start by helping agencies right now with practical evaluations.