Evaluate Your Vendor

Upload a vendor-provided document (SLA, RPO/RTO statement, DR overview, architecture brief, or security packet) and review it against Public Safety Cloud Standards expectations.

What This Helps You Do

Translate Marketing into Evidence

Turn claims into specific artifacts: measurement definitions, testing records, and operational procedures.

Expose Assumptions

Identify hidden dependencies like single ISP reliance, unclear failover, or ambiguous uptime measurement.

Compare Vendors Fairly

Use a consistent scorecard-style structure to compare maturity, not just features.

Strengthen Procurement

Bring better questions into RFPs, negotiations, and acceptance criteria before you sign.

Upload a Vendor PDF

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Recommended Documents to Request from Vendors

SLA + Uptime Definition

How uptime is measured, exclusions, maintenance windows, and how credits are triggered and paid.

RPO/RTO Statement

Documented objectives plus evidence of validation testing and outcomes.

DR / Failover Overview

Failover design, frequency of exercises, and what “successful recovery” means.

Architecture & Connectivity

Network dependencies, redundancy assumptions, and the shared responsibility boundary.