Mission Statement
We advocate for agencies by providing independent guidance, transparency, and clarity throughout the process. Our mission is to make cloud adoption easier to understand, more transparent, and ensure agencies fully understand the services, responsibilities, and commitments provided by their vendors.
Advancing a Higher Operational Standard
Public Safety Cloud Standards advocates for measurable, transparent criteria that agencies and vendors can align around.
We focus first on Computer-Aided Dispatch (CAD) and other mission-critical public safety systems, while maintaining cross-platform insight across the ecosystem.
Our framework evaluates indicators of operational maturity, including:
Uptime transparency
Clear definitions, consistent measurement, and shared visibility into performance.
SLA structure and clarity
Availability language that is understandable, actionable, and aligned to mission needs.
RPO/RTO validation
Recovery objectives supported by documented testing practices and measurable outcomes.
Disaster recovery discipline
Planned exercises, outcomes reporting, and continuous improvement over time.
Monitoring maturity
Detection, alerting, and incident response practices that support 24/7 operations.
Network resilience
Connectivity assumptions made explicit, reviewed, and validated where possible.
Shared responsibility mapping
Clear delineation of roles across vendor and agency operational responsibilities.
Architecture clarity
Documented design patterns and transparent operational constraints.
What We Provide
1️⃣ Agency Cloud Readiness Assessment
Helping agencies understand how responsibility shifts in cloud environments — and how to manage it effectively.
2️⃣ Vendor Cloud Accountability Evaluation
Providing structured criteria to evaluate cloud architecture maturity and operational transparency.
3️⃣ Public Safety Cloud Standards Framework
Objective benchmarks that allow side-by-side vendor comparison.
4️⃣ SLA Transparency Model
Encouraging clear uptime definitions and defined accountability processes.
Are You Ready for the Cloud?
Start with an evidence-based assessment. Align expectations early. Strengthen readiness and resilience through measurable standards.