Resources • Blogs

Public Safety Software & Cloud Articles

Explore articles focused on public safety software resiliency, cloud readiness, high availability, disaster recovery, testing, security, availability, recovery, shared responsibility, vendor questions, contract review, and data governance.

These resources are written for public safety leaders, 911 directors, IT teams, procurement reviewers, legal reviewers, records managers, corrections leaders, and agencies evaluating CAD, RMS, JMS, mobile, records, reporting, and other mission-critical cloud systems.

Featured Series

Start with the structured briefing series based on the major themes agencies should understand before, during, and after a public safety cloud transition.

This series works alongside the book Public Safety in the Cloud: What Agencies Need to Understand Before Making the Move and the searchable topic hubs below.

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Browse by Topic

Use these topic hubs to find articles by the type of question your agency is asking.

All Articles

Browse the full Public Safety Cloud Standards article library.

Blog Index

  1. Public Safety Software Resiliency: High Availability, Disaster Recovery and Testing
  2. Public Safety Cloud Confidence Starts with Better Questions
  3. How Does a Public Safety Agency Move to the Cloud with Confidence?
  4. Is Public Safety in the Cloud Secure?
  5. How Should a 911 Center Prepare for a Cloud CAD Transition?
  6. Questions to Ask a Public Safety Cloud Vendor Before Signing a Contract
  7. What Happens if Cloud CAD Goes Down?
  8. CJIS Compliance Is Not the Same as Cloud Readiness
  9. Public Safety Cloud Readiness Checklist for Agencies
  10. Cloud CAD Migration: What Agencies Should Know Before Moving
  11. Public Safety Cloud Contract Review: Terms Agencies Should Understand
  12. Vendor Availability vs. Agency Availability
  13. Backups Are Not Disaster Recovery
  14. Degraded Is Not the Same as Down
  15. Connectivity Becomes Mission-Critical
  16. Interfaces and Hidden Complexity
  17. Vendor Access to Public Safety Data
  18. What Should a Public Safety Cloud SLA Include?
  19. How to Compare Public Safety Cloud Vendors Beyond Price
  20. What Public Safety Agencies Should Ask About Breach Notification
  21. Go-Live Is Not the Finish Line
  22. Public Safety Cloud Questions for 911 Directors
  23. Public Safety Cloud Questions for Public Safety IT Leaders
  24. Public Safety Cloud Questions for Procurement Teams
  25. Public Safety Cloud Questions for Legal Reviewers
  26. Public Safety Cloud Questions for Records Managers
  27. Public Safety Cloud Questions for Corrections Leaders
  28. Backup Internet Connections for Cloud CAD
  29. Cloud CAD and VPNs
  30. Cloud CAD Pricing Questions Agencies Should Ask
  31. Annual Maintenance Increases in Public Safety Cloud Contracts
  32. Data Exit Strategy in Public Safety Cloud Systems
  33. Data Retention and Storage Limits in Public Safety Cloud Systems
  34. Data Access Governance in Public Safety Cloud Systems
  35. Data Ownership and Control in Public Safety Cloud Systems
  36. 24x7 Accountability in Public Safety Cloud Systems
  37. One Month In: Why Public Safety Cloud Standards Exists
  38. Resiliency in Public Safety Cloud Operations: Questions That Matter Beyond the Marketing
  39. Single-Tenant vs. Multi-Tenant in Public Safety Cloud Systems: Evaluating Operational Fit
  40. Regions, Availability Zones, and Public Safety Cloud SLAs: Why Topology Matters
  41. RPO in Public Safety Cloud Systems: How Much Data Loss Is Acceptable?
  42. RTO in Public Safety Cloud Systems: When Does Recovery Time Really Start?
  43. Observability in Public Safety Cloud Systems
  44. Planned Downtime in Public Safety Cloud SLAs: What Should Still Count?
  45. Why Public Safety Cloud Readiness Requires Both an Agency Assessment and a Vendor Assessment
  46. CJIS, SOC, NIST, and Public Safety Cloud Standards: What Each One Really Covers
  47. Test Environments in Public Safety Cloud Systems: Fit Matters More Than Existence
  48. How to Prepare Internally Before Evaluating Cloud Vendors
  49. Public Safety in the Cloud: The Cloud Is Not the Mission
  50. Public Safety in the Cloud: Why Agencies Are Moving
  51. Public Safety in the Cloud: Why CAD Is Not Just Another Application
  52. Public Safety in the Cloud: From Local Control to Shared Responsibility
  53. Public Safety in the Cloud: The Fear of Losing Control
  54. Public Safety in the Cloud: Availability, Uptime, and the Meaning of Down
  55. Public Safety in the Cloud: RTO, RPO, and Disaster Recovery
  56. Public Safety in the Cloud: Connectivity Becomes Mission-Critical
  57. Public Safety in the Cloud: Interfaces and Hidden Complexity
  58. Public Safety in the Cloud: Security, CJIS, Auditability, and Trust
  59. Public Safety in the Cloud: Upgrades, Patching, and Change Management
  60. Public Safety in the Cloud: The Human Side of the Transition
  61. Public Safety in the Cloud: Procurement and Contract Review
  62. Public Safety in the Cloud: How Agencies Should Prepare Before Moving
  63. Public Safety in the Cloud: What Good Looks Like